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Business Phone Systems
for Hospitality Services

Business Phone for Hospitality Services

When you run a hotel, motel or other hospitality business, you need a reliable phone system to keep you connected. Whether it’s speaking with customers about reservations or staff communications in operations, your business communications system is an essential component to running your business efficiently and optimizing profitability. profit. Having a reliable, affordable business phone service that also includes a mobile app and excellent 24×7 support is a must.

Call 1-877-353-5185 to learn more.
Business Phone for Hospitality Services

What are hospitality businesses looking for in an office phone system?

Hospitality companies are often managing a high volume of calls for scheduling reservations to coordinating staff and third-party businesses that provide services for events. Communication is the glue that brings hospitality details together, which means you need a reliable business phone service that can help you and your team keep pace.

All of those incoming calls can become overwhelming, which means a system that can automatically handle a large amount of calls and intelligently route them to the callers’ desired location can bring a huge sigh of relief to hotel management and staff.

Mobile access is also critical in the hospitality industry. Frequently, you and your team members are not sitting or standing behind a desk, but are scouting event spaces, working with caterers and restaurant services, talking to suppliers, meeting with clients, and making sure every inch of your property is in perfect shape. Having smartphone access to your main business line ensures you never miss a call or skip a beat.

Ooma Business case studies.

Hotel 32 | 32 needed a flexible and easy-to-use business communication system that could be deployed quickly, with advanced features and a virtual receptionist to answer calls 24/7

Hotel 32 | 32

quote
Hotel 32 | 32 replaced its legacy phone system with Ooma Office to gain advanced features such as a Virtual Receptionist, Ring Groups, a mobile app, extension dialing, and music on hold. Instead of having customers call a standard office or mobile phone and simply getting transferred to an answering machine, Ooma provides services that allow small businesses to be seen as large enterprises.

Matthew Werner

General Manager at Hotel 32 | 32.

READ MORE

Ooma for hospitality services

There are several Ooma Business features that can help busy hospitality professionals manage incoming calls and create a more flexible and scalable communications experience.

  • “Always on” service that routes callers to staff easily. With Ooma, you can set up a Virtual Receptionist and build automated menu options that intelligently routes callers to reservations, room service or elsewhere. You can even play helpful messages while the caller is on hold. It’s a great way to keep your business looking polished and professional.
  • Never miss a business call, no matter where you are. Those who work in hospitality are frequently working away from their desks. The Ooma mobile app allows you to always be connected to your main business line, so you can use all the business features you love from your smartphone.
  • Flexibility without disruption. You can flip a call from your desk phone to your mobile phone and back, so that you can continue to take your call on the go without disrupting your call.
  • Integration into backend systems. Incorporate your phone system into reservations, billing and reward membership CRM, so you can immediately recognize each customer and serve them faster,with greater accuracy.
  • Record calls for quality assurance. Analyze calls and play them back for training purposes. You can also get call center and management reports to evaluate and optimize performance and consistency.
  • Fast response and call-back times. Thanks to Caller-ID and guest names in your call logs, you can call each customer back quickly and easily to keep satisfaction rates high.

Learn more about how Ooma can help your hospitality business with our downloadable white paper.

Ready to get a communications solution that you can perfectly tailor to your business? Call 877-621-0515 for a free consultation and personalized quote.

Ooma Office Business Phone Overview

Business Phone Plans

We offer three service plans, designed to suit a variety of business needs. Ooma Office Pro includes extra perks like Call Recording in addition to Ooma Office’s 35+ business features. For forward-thinking business communications features, choose Ooma Enterprise where we will also assign an expert to guide and support you throughout the entire process.

Core Features Ooma Office Ooma Office Pro Ooma Enterprise
Price CDN$ 24.95
/user/mo.
CDN$ 29.95
/user/mo.
CDN$ 39.99
/user/mo.
Mobile App
Virtual receptionist
Call park/Call transfer/Call forwarding/Call flip
Ring Groups/Multi Extension Dialing
Music on hold/Transfer music
7-digit dialing/Extension dialing
Voicemail with audio email attachments
Call log
One Conference Bridge/Virtual Fax per user
Extension-to-extension dialing
Forward calls during device outages
One virtual fax per user
Call blocking
Intercom
Smart phone app: 2-phones-in-1
Multi-device ring
Virtual extensions
SMS messaging
Desktop App
Call recording
Enhanced call blocking
Overhead paging
Voicemail transcription
Higher usage limits for: Extension Monitoring,
Call Park, Audio Conference Room Participants
Softphone
Video conferencing
Integrations/API/Custom applications
Call monitoring
(● Included) GET OFFICE GET PRO GET ENTERPRISE

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866-573-0707

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Get Started

Upgrade to a smart business phone for only $24.95 per user/mo

  • Lower price
  • Clearer call quality
  • No contracts
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Get a Quote

Upgrade to a smart business phone for only $24.95 per user/mo.

Thank you!

An Ooma Office Sales Representative will be in touch shortly.

866-573-0707

The Ooma Office Logo
Thank you

Get Ooma Office Pro

Get additional features, block unwanted callers, do call recoding and more for just CDN$ 29.95 per user/mo

  • Affordable price
  • 40+ Features
  • No contracts
Call or Chat

Get Ooma Office Pro

Upgrade to a smart business phone for only CDN$ 29.95 per user/mo.

Ooma Enterprise

UCaaS solutions perfectly tailored for your business.

We’ll follow-up within one business day.

We’ll conduct a needs analysis and design a solution built around your requirements.

A custom quote will be generated.

Call Sales 877-412-9552
or  Chat

Other Business Industries

Whether you’re a local or national business we can help – Ooma is the #1 VoIP solution for a variety of business industries.