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Ooma Office
Frequently Asked Questions.

  1. Ooma Office Pro users have the ability to record phone calls. Users may need to record phone calls for various business-related reasons, including customer service training, creating a formal record of verbal sales transactions and complying with industry requirements or best practices.There are two ways to record calls with Ooma Office Pro, and both are simple to use.First, your account administrator will have to enable call recording for yo [...]

  2. Ooma Office has an intuitive web portal that allows you to scale as your business grows. For example, if you had 3 phones in your office and needed to add an additional line for a new hire, you would be able to set up their personal extension through their mobile device and download our award-winning mobile app for business calls. These options allow your new employee to get up and running straight away and could also be an excellent [...]

  3. Ooma Office is designed as an enterprise grade phone system for small businesses and includes a full suite of business features. Key features include: Unlimited calling in the U.S. and Canada Unlimited lines/users with private voicemail A virtual receptionist to automatically greet and direct callers Music-on-hold Ring groups Three-way conference calling Call waiting/Call hold/Call forwarding Conferenc [...]

  4. It’s remarkably easy to set up Ooma Office - in fact, it usually only takes less than 20 minutes to be up and running. If you are using analog phones, your Ooma Office package comes with: The Ooma Office Base Station 2 Ooma Linx Wireless Phone Jacks Ethernet cable A/C adapter From there, all you need to get set up is a high-speed internet connection, a touch-tone phone and a computer to complete the installation. To [...]

  5. VoIP business phone systems use the internet to connect callers with one another. Using Voice Over Internet Protocol (VoIP) technology, telecom providers like Ooma allow business callers to make phone calls from iOS and Android devices using their company’s phone number.As a result, companies get greater flexibility and mobility with their business line that they simply can’t find with traditional business landline phones. Even bett [...]

  6. Many small businesses make it a priority to set up a 1-800 number or toll-free number for their customers. Not only does this allow their customers to get more general information about their business and locations, but it also gives business owners a nationwide presence and helps them look more professional. Setting up a 1-800 number with Ooma Office is simple and straightforward. How to add a toll-free number with Ooma OfficeFol [...]

  7. With subscription pricing at CDN$ 24.95 per user per month (which includes a phone extension), Ooma Office can help small businesses save between 40% to 60% compared to their current provider's monthly per line charge. With Ooma Office there are also no contracts or long-term commitments.Note: Unlimited calling is included with the Ooma Office subscription fee but monthly taxes and fees stil [...]

  8. Like a standard phone system, a virtual phone system connects all your employees to a central telephone network. This allows you to easily manage calls, transferring and directing them to certain employees plus enabling easy in-network calling.However, a virtual phone system does not require you to install hardware like a PBX server or infrastructure like telephone lines. Instead, it can be used over your existing internet connection, allowing [...]

  9. With Ooma Office, you are able to get high-quality business phone service in a variety of ways. If you currently don't have a hard-wired internet connection everywhere you need a business phone, no problem. Ooma Office can work with regular analog phones using the Ooma Linx, our wireless phone jack. You can place the Ooma Linx anywhere there is an electrical outlet in your office (up to 150 feet from your Ooma Office Base Station) [...]

  10. Clear and effective communication is a powerful engine that helps to propel your business forward. Whether your company has 2 or 200,000 employees, business phone calls are an important tool for meetings, deals, projects, sales effectiveness, and simply getting things done during the work day.The ways in which companies communicate have changed drastically over the years. While thousands of businesses have made the switch to a Vo [...]


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