Ooma kicks off the holiday season with a grateful heart
 | November 23, 2021 | 1 min read |
I think most will agree that finding things to be thankful for is much easier this year than in 2020. Here at Ooma, we didn’t have to look any farther than Facebook to find two Ooma Office customers for which we are most grateful. And, when the feeling is mutual, well that’s just whipped cream on the pumpkin pie.
Both Lanaeii Smith, CEO of Lana+Lani Jewelry, of Bridgeton, Missouri, and Mathew Wend, who oversees IT support for La Conner Regional Library in La Conner, Washington, recently posted videos on how Ooma Office has been a godsend (their word, not ours) during the pandemic.
“We switched to Ooma office 6 months ago and we use this amazing service for all of our customer service help. We can transfer customers to the right departments, as well as announce regular company updates via the virtual assistant. We’ve saved so much money. Before we were paying 200 plus dollars just for a simple phone that didn’t even have features. This is like the godsend of programs. Like I am so happy I found it.”– Lanaeii Smith
“It’s been pretty tough for libraries with the pandemic. We have had a lot of problems accessing patrons and having patrons access us. Having Ooma has allowed us to change up how we function quite readily. It allows us to get voicemails by email; it allows us to work offsite. It has been a godsend for us.”– Mathew Wend
Thanks, Lanaeii and Mathew, for your kind words. Here’s to a happy, healthy and prosperous holiday season for them and all our customers!
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Diane Balogh, content writer for Ooma, Inc., has worked in media and strategic communications since graduating from the University of Missouri School of Journalism. Throughout her career, she’s written digital content for a Fortune 100 company, responded to media calls at a Level 1 Trauma Center, advocated for civil rights and equality at a non-profit agency and edited two Midwest newspapers.
