Ooma Business Blog

Copper sunset isn’t stopping POTS rates from going sky-high

Telecommunications carriers are pushing through unprecedented price increases for POTS lines as they prepare for the final act in a long, slow technology shift toward obsolescence for traditional twisted-pair copper-wire phone lines.

Why VoIP is better for your business

VoIP phone systems are a major upgrade on traditional business phone systems. It’s like comparing color TV to black and white. By making the switch, your business will instantly unlock the ability to communicate more fluidly. That’s true for both internal and external communications.

Ooma Office vs. Bell Canada Business: Compare monthly fees, long-distance rates and more.

Stop settling for less from your business phone service. You have options beyond the Big 3 phone companies. You can get long distance, videoconferencing and advanced communication features at a great price by switching.

Add Call Recording to your business playbook to boost business

Legendary NFL quarterback Peyton Manning spent hours poring over game films and meticulously studying the plays of his opponents. You don’t need to be a Hall of Fame QB to apply similar study habits to your business and see improved success.

How Call Analytics can help you make better staffing decisions.

Staffing is the secret sauce of any good business. It’s not just about hiring the right people though; you also have to use their skills to take your business to the next level. There are a lot of ways to figure this out, but one approach you might not have considered is paying attention to how many times your phone rings. Of course, this isn’t easy. You could get dozens to hundreds of calls a day, so how are you expected to count them all and note the day and time?