Ooma Office
Frequently Asked Questions.

When choosing an auto dialer, consider factors such as business requirements, budget, scalability, compliance, customer support, and the reputation of the auto dialer vendor. [...]

Key performance indicators (KPIs) like call connect rate, conversion rate and average call duration can help measure contact list effectiveness. Additionally, metrics relating to abandoned call rates and opt-out requests can help ensure the auto dialer is being used responsibly. [...]

Auto dialers are ideal for sales, customer service, telemarketing and debt collection employees. If your business makes outbound calls to contacts, an auto dialer helps improve efficiency and productivity. [...]

Auto dialers can significantly increase the number of calls made by employees leading to higher productivity and more sales conversions. By automating the dialing process, businesses reduce the time manually dialing contacts, resulting in cost savings. [...]

Ooma Auto Dialer is telephony technology that dials phone numbers from a pre-defined contact list that is uploaded from a CSV file into Ooma Office Pro Plus. [...]

Place the widget in a prominent location on your website. Consider adding the Contact Us Website Widget to the page header, footer or side bar to help visibility. Use compelling call-to-action text such as “Contact us now” to encourage visitors to reach out. Test different locations and text variations to determine what resonates best with customers and prospects. [...]

Inquiries submitted through the Contact Us Website Widget, the messages along with contact details are shown within the Ooma Desktop app in a shared message inbox. Any Ooma Office Pro or Ooma Office Pro Plus users that have access to the message box can view and respond to customer messages. [...]

A Contact Us Website Widget is a tool that is placed on a website that enables visitors to easily contact a business without navigating away from the web page. By providing a Contact Us Website Widget, your organization encourages visitors to interact with your business, fostering customer engagement and sales leads. [...]

Absolutely. All you need is a stable internet connection or access to a phone line to join a conference call from the office, home or just about anywhere else you are located. [...]

Attendees need a device capable of making phone calls or accessing the internet such as a smartphone, computer, Ooma Desktop App, or landline phone. For best audio quality, a headset or earphones with a microphone is recommended. [...]