Never, and I mean never try this company
Dani Jennings on Apr 17, 2018
Can no longer fax, changed the phone number of business, made business sooo much more difficult, customer service had nice people, but totally empty promises on getting me help, after 3 tries.... I give up
Tom Davis on Apr 16, 2018
Difficult to obtain customer service phone number. Insistence on credit card billing is irritating.
George Parks on Apr 16, 2018
All the features are simple to use on web page and app. The customer service department is very accommodating.
Kenneth Davis on Apr 16, 2018
For the most part, it is good. My old service had a forwarding feature where it would forward to a number I designated if I didn't pick up after a designated number of rings. In other words, if I wasn't home. Ooma apparently doesn't have this feature. It will only forward all calls, or just when my Ooma is offline. It is sorely missed.
Can't add the correct address on account
FungHeung Chu on Apr 16, 2018
The Ooma system does not accept the postal code (L3R 5Z3) in account setup.
michael word on Apr 16, 2018
Have a bing bong bing when talking to people. Have contacted you with no call back. Otherwise love.
Lisa Holden on Apr 16, 2018
We love our Ooma telephone! The monthly price and features for service are unsurpassed. Really like the ability to easily listen to messages away from home and the notification feature that allows both people in my home to alerted when there is a call received. We were paying $45 per month to AT&T for basic service! Ooma can’t be beat!
Peter Dobroski on Apr 15, 2018
After years of high phone bills, and much research I finally made the move to Ooma. Setup was a breeze, quality is outstanding, and great features. All told, the Ooma system along with a year of service cost me less than two months of my old service. Nomorobo, and the ability to manually block unwanted numbers have cut down telemarketer calls from being a daily occurrence to 1 or 2 a month, wish the "do not call" list worked that well.
Doug Belville on Apr 15, 2018
Service has been excellent and call quality much better than expected. The price is astonishing..so much for so little!
Barbara Wood on Apr 15, 2018
Needed a inexpensive and reliable land line. Started looking on the net and found Ooma. Could not be happier with my purchase. Sound quality is better than ATT, Sprint, or Verizon. I tell everyone about Ooma and the service price is the selling point. Thank you Ooma people ❤