Ooma Office
Customer Reviews

Love mobile app

I have used Mobile App for Ooma. I love it! It helps me stay connected. Even if I am making a call remotely, client doesn't know that. I stay connected to my business. Switched from ATT and I am so glad that I did that. Saving loads of money.

Helps me stay organized

The virtual receptionist is so convenient and helps me stay organized while conveying the required information to my clients. Thank you.

Helps streamline the process

I like that the voice is clear and understandable in the virtual receptionist. It almost seems live, and it helps streamline the process of our clients getting to the correct representative. All while saving overall cost. Our sales agents are using their mobile app features to dial from home due to the coronavirus. I am using the desktop app as a soft phone to make calls.

I like that I get an announcement that it's an Ooma office call

Went to offering all my yoga/taichi classes online since NC shut down gyms and yoga studios. I teach from home, which has saved on commuting costs. All my business calls are ringing to my cell phone so I can still field inquiries. I like that I get an announcement that it's an Ooma office call so I know it came from my business number. The texting feature is allowing me to keep in contact with my members.

Great service, much better than its competitor which I was using before.

Set-up was quick and painless and number port was super quick!Quality of call is good but not perfect. Calls sometime drop or I get an echo of myself talking. Much better than the competitor though. Some of the features are tricky to set-up but once figured out; it works like a charm.OOMA takes care of all my phone needs and I would recommend them in a heartbeat to any small business owner.Affordable service which you can carry around in your pocket as an App on your Mobile Device.Thank you OOMA!

Super happy with Ooma Office

Super happy with Ooma Office. Switched from 8x8. The change not only saved us money and meets needs better, but Ooma has several features that weren't easily usable in 8x8. I use the desktop app to route inbound calls to three different businesses, set it to ring at all locations simultaneously including my cell phone. That way if I'm away from the office on errands or shopping I can still receive or make important calls. I also have an 800 number that is used or one of the businesses. Two features that I haven't used yet but will be using are virtual fax and the music on hold feature, which we will be using creatively to let people know about our businesses.

We chose Ooma for remote working

Setup was quite simple - I had my IT guy do it. In all seriousness, our IT specifically recommended Ooma over other VOIP services with one of the reasons being how easy the setup & install was. Fortunately I built my business on the idea of working remote with clients so having staff working from home was an easy transition. One of the main reasons we chose Ooma Office was for remote working purposes so there was little change to our setup since we already utilize the mobile app and call forwarding to our mobile devices.

Ooma is crystal clear and very reliable

We switched from Vonage- way more expensive and not as reliable. Ooma is crystal clear and very reliable especially with the call forwarding feature, no calls are missed anymore.

Easy set up

If I can set it up, anyone can!

Love this system and no need to look back

We use the virtual receptionist to help direct calls to the best number. In our case, we need it to ring just to me and then I can forward the call to my boss. However, the superb customer service at Ooma helped me set up a virtual receptionist just for when the office is closed/we're on vacation, and that gives us even more flexibility. Love this system and no need to look back. I use this to text and to receive calls from work on my personal iPhone via the app. This is awesome - if I need to be away unexpectedly as the only office member, I feel this keeps our building more secure, also. I also love that the ported calls allow me to keep my own number private and that it rings with a special "intro" message so I can choose to take or reject the call, but I always know when it's work calling. We switched from Verizon. This is so much less expensive! I love the mobility options - I get phone calls routed to my phone, can set business hours, etc. Yet, it still functions in a traditional way, administratively. Awesome customer service as well.