Ooma Business Blog

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One way to better accommodate your customers is by adding a simple call center. With live agents on the line, you create trust in your brand and improve customer satisfaction. If you’re wondering just how to set up a call center or what makes a successful call center, Ooma has you covered.

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Two essential parts of any customer-facing business are communication and point-of-sale payment. Ooma Office integration with Square makes it easier communicate with customers and enable customers to pay for goods and services. Read more about how this integration can make your business more efficient.

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What is PSTN? The Public Switched Telephone Network, or PSTN, has been the heart of global telecommunications since its humble beginnings in the late 19th century. Read about how it has evolved from copper wires and analog signals into a complex network, supporting not only voice but a variety of modern data services.

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When making your small business plan, be sure to add the right telecom systems with business phone features that make your life easier. Ooma shares a helpful telecom checklist you can use when starting and then running your business.

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Explore 7 great reasons why using the Ooma Office desktop app can make it easier to run your business. Helpful features like CRM integration, faxing, videoconferencing and many more can help you make the most of your business tech and up your game.