Ooma Offers Direct Routing for Microsoft Teams Through a Global Data Network For Reliable Voice Experiences

Sunnyvale, CA - Thursday, December 10th, 2020

Sunnyvale, CA – Thursday, December 10, 2020 – Ooma, Inc., a smart communications platform for businesses and consumers, today announced it is now offering Direct Routing for Microsoft Teams (https://www.ooma.com/teams) through a global data network, connecting Teams users to external phone lines and transforming Teams into a highly reliable business phone system.

Microsoft Teams is rapidly gaining popularity, reaching 115 million daily active users as of last month, among organizations of all sizes seeking a powerful unified communications as a service (UCaaS) solution for video conferencing, screen sharing and chat. However, Teams does not include an out-of-the-box connection to the Public Switched Telephone Network (PSTN) for making phone calls outside of the organization.

With Direct Routing from Ooma, every device enabled with the Teams app – desktops, laptops, smart phones and tablets – becomes a fully functional business phone, managed through an online portal designed for non-technical system administrators to easily make changes once the system is up and running.

Ooma’s cloud-based platform supports more than two million users, delivering the scale required for reliable, high-quality service. While most providers of Direct Routing for Teams use either the public internet without modification or use multi-protocol label switching (MPLS) to shorten data paths, Ooma supports both methods for superior voice quality. Ooma also maintains seven global data centers for robust redundancy during outages and to reduce latency by connecting calls through the closest data center location.

“Our channel partners and prospects are telling us they want to turn Microsoft Teams into a true UCaaS solution by adding PSTN connectivity, without unnecessary cost or complexity,” said Rob Ferrer, vice president of business sales at Ooma. “Ooma strives to offer the highest voice quality, the smoothest implementation and the most flexibility in meeting customer needs. We built Ooma’s Direct Routing service for Teams on that heritage to provide the easiest onramp for dial tone, with competitive and flexible pricing as well as personalized support that eliminates implementation headaches.”

For more information on Ooma’s Direct Routing service for Microsoft Teams, please visit https://www.ooma.com/teams.

About Ooma, Inc.

Ooma (NYSE: OOMA) creates powerful connected experiences for businesses, consumers and service providers, delivered through smart cloud-based communications platforms and services. For businesses of all sizes, Ooma offers advanced voice and collaboration features including messaging, intelligent virtual receptionists and video meetings. Ooma’s all-in-one replacement for analog phone lines helps businesses maintain mission-critical systems by moving connectivity to the cloud. For consumers, Ooma’s residential phone service provides PureVoice HD voice quality, advanced features and integration with mobile devices. Learn more at www.ooma.com or www.ooma.ca in Canada.


Contact:

Investors
Matthew S. Robison
Director of IR and Corporate Development
Ooma, Inc.
email: ir@ooma.com
phone: (650) 300-1480

Media
Mike Langberg
Director of Corporate Communications
Ooma, Inc.
email: press@ooma.com
phone: (650) 566-6693