Accessibility Feedback

Provide feedback or request an alternate format.

We recommend that you use our online Accessibility Feedback Form to provide feedback pursuant to the Accessible Canada Act or to request a description of our accessibility feedback process in an alternative format. You can also contact us in any of the following ways.

You can submit your feedback anonymously, but we may be better able to serve you if you provide us with your name and contact information. This information will not be shared with any third party. By contacting us, you agree to the collection, use, and storage of the personal information you provide for the purposes of responding to you and improving our services.

The designated person responsible for receiving accessibility feedback is:
Roy Calvo, Vice President of Customer Care.

Descriptions of our accessibility feedback process are available in the following formats: print, large print, braille, audio, certain electronic formats, or other formats to which we agree.