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Caller Info Match

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Better than standard Caller ID, Caller Info Match digs deep to find background info from your Customer Relationship Management system, or other sources like social media and search engines. And it works on both calls you receive and calls you make.

Identify callers that you already have a relationship with

Pull up caller’s past interactions with your company

Add a note in your CRM before you get side-tracked

Pull info from LinkedIn, Facebook or Google if you don’t have a CRM

It’s easy to connect to Caller Info Match. Salesforce, Hubspot, ServiceNow and Zoho CRM systems are just a few clicks
away. There’s also a custom integration option for other CRM platforms.

If you don’t have a CRM system, Caller Info Match can search by the caller’s phone number in Google Chrome.

Or see what LinkedIn or Facebook shares on the caller’s individual or company profile.

How to get Caller Info Match

Caller Info Match is only included in the desktop app for the Ooma Office Pro or Ooma Office Pro Plus plans. Both plans also come with extra perks like Videoconferencing, Desktop App and Call Recording in addition to Ooma Office’s 50+ business features. Compare all three of our business plans to see which features and prices are best for your business. 

All Ooma plans come with:
Real time customer support
Fast internet calling
Easy phone management
Because you chose
Billing cycle: monthly
Recommended

Essentials

$24.95

Per User / Per Month
No Contract Necessary
  • Essentials includes:
  • 50+ Standard Features
  • Unlimited Calling in US, Canada, Mexico and Puerto Rico
  • Virtual Receptionist
  • Mobile App
  • 50+ Standard Features, and the features you’re interested in:
  • Also
Most Popular

Pro

$29.95

Per User / Per Month
No Contract Necessary
  • Everything in Essentials
  • Desktop App
  • Videoconferencing
    (up to 25 participants)
  • Call Recording
  • Everything in Essentials, and the features you’re interested in:
  • Also
  • And More!
Best Value

Pro Plus

$34.95

Per User / Per Month
No Contract Necessary
  • Everything in Pro
  • CRM Integration
  • Videoconferencing
    (up to 100 participants)
  • Hot Desking
  • Call Queuing
  • Everything in Pro, and the features you’re interested in:
  • Also
  • And More!

Essentials

SELECT PLAN
Call Management Features
  • Virtual Receptionist
  • Call Park
  • Ring Groups
  • Music on Hold
  • Transfer Music
  • Extension Dialing
  • Extension Monitoring
  • Call Forwarding
  • Virtual Extensions
  • Voicemail
  • Call Transfer
  • Flexible Numbering
  • Company Directory
  • Call Logs
  • One Conference Bridge per User
  • Forward Calls During Device Outages
  • Virtual Fax
  • Distinctive Ringtones
  • 3-Way Calling
  • 3-Digit Extensions
  • 7-Digit Dialing
  • Call Blocking
  • Intercom
  • Overhead Paging Support
  • Paging Groups
  • IP Phone Paging
Setup
  • Easy Installation
  • User Portal
  • Bulk CSV Upload for IP Phones
  • Analog Fax Machine Support
Mobility Features
  • Mobile App (iOS and Android)
  • Simultaneous Ring
  • Voicemail-to-Email Audio File
  • Extension Dialing to App
  • Call Transfer from App
  • Call Flip
  • Virtual Fax
Calling Features
  • Unlimited Calling in U.S., Canada, Mexico, and Puerto Rico
  • Low international rates
  • 911 Service
  • FREE Number Transfer
  • (includes 500 minutes of inbound calls per month)
  • Main Company Number
  • One Direct-dial Number per User

Pro

SELECT PLAN
  • Everything in Essentials
  • Desktop App
  • Text Messaging
  • Videoconferencing (up to 25 participants)
  • Call Recording
  • Enhanced Call Blocking
  • Voicemail transcription
  • Caller Info Match
  • Dynamic Caller ID
  • Office 365 and Google Integration
  • Analytics
  • Analytics User Leaderboard

Pro Plus

SELECT PLAN
  • Everything in Pro
  • Call Queues
  • CRM Integration
  • Videoconferencing (up to 100 participants)
  • Microsoft 365 Integration
  • Advanced Call Management
  • Ooma Meetings Recording
  • Hot Desking
  • Find Me, Follow Me
  • Digital Call Deflection
  • Call Screening

What features are you interested in?





Recommended

Essentials

$24.95

Per User / Per Month
No Contract Necessary
  • Essentials includes:
  • 50+ Standard Features
  • Unlimited Calling in US, Canada, Mexico and Puerto Rico
  • Virtual Receptionist
  • Mobile App
  • 50+ Standard Features, and the features you’re interested in:
  • Also
Most Popular

Pro

$29.95

Per User / Per Month
No Contract Necessary
  • Everything in Essentials
  • Desktop App
  • Videoconferencing
    (up to 25 participants)
  • Call Recording
  • Everything in Essentials, and the features you’re interested in:
  • Also
  • And More!
Best Value

Pro Plus

$34.95

Per User / Per Month
No Contract Necessary
  • Everything in Pro
  • CRM Integration
  • Videoconferencing
    (up to 100 participants)
  • Hot Desking
  • Call Queuing
  • Everything in Pro, and the features you’re interested in:
  • Also
  • And More!
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