It’s important to keep your callers engaged through the entire customer journey. Transfer music ensures that your customers will never have to wait in silence while they are being transferred to an extension from a Virtual Receptionist.GET STARTED
Transfer music also gives you the opportunity to inform callers about important company information, such as location and business hours or upcoming promotions.
Account administrators can upload a separate audio file that can be played in lieu of a ringtone when a caller is transferred. Each of these audio files can have one .wav or .mp3 of up to 5MB at a time.
You can add transfer music to your Ooma Office setup by following the guide below:
Note: Any mp3 or wav files you upload to the system can be no larger than 5MB.
Watch the video below to learn more: