This versatile feature keeps your customers from sitting in silence while they are on hold. There are multiple options and settings you can choose from with this feature – read below to learn more.GET STARTED
Anytime that you put your customers on hold, they will hear the audio file that you have uploaded in Ooma Office Manager. You can upload one audio file to Music on Hold at a time, and your file should be no more than 5mb in size.
Many customers take the opportunity to record and upload their own personalized files that contain basic information like operating hours, or current and upcoming promotions. You can also upload a music file if you have permission to use the song.
This feature can be added to your Ooma Office setup by following these instructions:
Watch the video below to learn more: