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Ooma Office for Zoho

Ooma Office for Zoho provides pre-built, seamless CRM integration that helps organizations improve employee productivity, deliver a better customer experience, and get more value from Zoho.

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Ooma Office for Zoho Integration.

Task creation

Make and take calls

Incoming call

Screen pops

Key Zoho Integration Features:

  • Make and take calls – Make and receive phone calls; initiate click-to-call within Zoho anytime a phone number is available.
  • Screen pops – Equip employees to have insightful, meaningful customer conversations by presenting them contact details prior to answering inbound calls or making outbound calls.
  • Call recording – Easily search, playback, and download call recordings to keep improving customer experience and team productivity.
  • Call logs – Capture every conversation with automatic call logging to get deeper views into team performance.
  • Auto task completion – Automatically creates log entries for all phone calls as a task against matching Zoho records.
  • Fast deployment – Prebuilt integration means your team will be up and running within a few minutes.
  • Compatibility – Available for Zoho CRM Professional or Ultimate editions.