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Ooma Office for Zoho
Ooma Office for Zoho provides pre-built, seamless CRM integration that helps organizations improve employee productivity, deliver a better customer experience, and get more value from Zoho.
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Key Zoho Integration Features:
- Make and take calls – Make and receive phone calls; initiate click-to-call within Zoho anytime a phone number is available.
- Screen pops – Equip employees to have insightful, meaningful customer conversations by presenting them contact details prior to answering inbound calls or making outbound calls.
- Call recording – Easily search, playback, and download call recordings to keep improving customer experience and team productivity.
- Call logs – Capture every conversation with automatic call logging to get deeper views into team performance.
- Auto task completion – Automatically creates log entries for all phone calls as a task against matching Zoho records.
- Fast deployment – Prebuilt integration means your team will be up and running within a few minutes.
- Compatibility – Available for Zoho CRM Professional or Ultimate editions.