The best phone service for franchises. Period.

When operating a franchise, you need to support the parent franchise company’s brand standards and image while also driving growth and revenue at your franchise location. Constant communication with employees at both your franchise and the corporate office is key to success, so franchises need a reliable and robust business phone service to help every step of the way.

No matter your franchise’s specialty, keeping customers happy and loyal is essential. Franchise organizations need a business phone system that effectively greets customers, route calls to the proper destination, and provides basic information like location and business hours. Franchises also need to easily communicate with other franchises within your company. Finding a powerful and flexible business phone service that juggles all requirements is essential to franchise success.

Most of our franchise clients have been in a phone contract prior to switching to Ooma. We have tools to help businesses navigate this process. Please call 877-572-8418 to speak with an Ooma Office expert.

We know franchises are very busy, so we make it super easy to get started. Ooma Office works right out of the box, and no one at your location(s) needs any technical knowledge to set it up. Ooma Office is typically up and running in less than 15 minutes. Phones arrive pre-configured, just plug in and start making calls.

Ooma Office delivers more than 50 advanced business phone features, including a Virtual Receptionist to greet callers after hours or when the receptionist is too busy to pick up. Staff can answer and return calls when they are away from the office or store location using the Ooma Office mobile app—letting call recipients see the franchise’s number on their caller ID, not a personal mobile phone number. Learn more about Ooma Office, winner of PC Magazine’s Business Choice award for the Best Business VoIP Phone Service 10 years in a row.

Ooma Continuous Voice™ is a unique, patented technology that provides automatic backup for voice calls running through Ooma Connect. With it, all Ooma Office phone calls are simultaneously transmitted through two links – a primary broadband connection (such as cable, fiber or T1) and the wireless connection provided by Ooma Connect. The Ooma cloud platform constantly monitors both data streams, so if the digital voice data in one stream is disrupted by internet congestion, dropped packets, or latency, Continuous Voice automatically uses voice data from the second stream to avoid degraded audio quality or dropped calls. If one stream goes down, all calls in progress continue uninterrupted through the other stream.