Tech companies, like any other business, require reliable and efficient business phone service to effectively communicate with customers, partners, and team members. The tech environment also moves at a fast pace, so business phone setup needs to be simple, quick, and straightforward.
The business phone service should offer essential call management features such as call forwarding, call routing, call waiting, voicemail, and caller ID to better manage incoming calls and provide a professional image.
Since most tech companies employ a distributed workforce, the business phone service should have a mobile app that enables employees to make and receive calls from their smartphones using their business numbers. Tech companies often collaborate with team members and partners remotely so having audio and video conferencing is critical for keeping projects moving along towards completion.
Integration with the tech company’s CRM system enables employees to make and receive phone calls directly within the CRM application, making employees more effective and responsive.