Ooma Telo
Frequently Asked Questions.

You can transfer your existing phone number to Ooma for a one-time fee of $39.99, as long as it’s eligible. Check availability at ooma.com/port.To start, log in to My Ooma and visit Store > Services > Number Port. Enter your phone number, add it to your cart, and fill out the short questionnaire (current internet provider, type of connection, service address).Complete the Lett [...]

For many rural homes, yes. VoIP with Starlink often provides clearer calls, more features, and better reliability than aging landline infrastructure. [...]

Yes. Ooma paired with Starlink is an excellent solution for rural and off-grid locations where traditional phone or cable services are limited or unavailable. [...]

Ooma offers nationwide calling for free—you only pay applicable taxes and fees. Optional Premier features, including advanced call blocking, three-way calling, Instant Second Line, and more, are available for $9.99/month. Ooma service is separate from your monthly Starlink internet subscription. [...]

Yes. In most cases, you can transfer your existing phone number to Ooma for a one-time $49 fee so friends and family can continue calling you the same way they always have. You can also choose to get a new number for free. [...]

Because Ooma uses your internet connection, phone service will be unavailable if Starlink is temporarily down, unless you have a battery backup option. Many people keep a mobile phone as a backup for added peace of mind. [...]

Yes. Ooma supports emergency calling. During setup, you register your home address so emergency services immediately know where to send help when you call. [...]

No. Phone calls use very little internet data. You can usually talk on the phone while using the internet for other activities without noticing any slowdown. [...]

Yes. Many people use VoIP over Starlink every day for regular calls and long conversations. When your Starlink connection is stable, your phone service is reliable as well.But unstable connections can sometimes happen. With Ooma PureVoice™ technology, Ooma detects potential issues early and sends extra data to keep calls clear and smooth. [...]

Yes. Starlink provides more than enough internet speed for clear, natural-sounding phone calls. Ooma uses very little bandwidth, so conversations typically sound just like a traditional home phone. [...]