Use this brilliant device to detect leaks beneath sinks and water heaters, make sure your basement isn’t flooding or simply ensure your pet or potted plant have
“The water sensor saved our basement floor by alerting us during a flood.”
– Jennifer C.
Every family is different, and so is every home. That’s why our security products are never one-size fits all, but a flexible group of products that let you choose what’s right for your family.BUILD YOUR SYSTEM
The Ooma Smart Water Sensor works with the Ooma home security system app to alert you when unexpected moisture is detected in places that should be dry, and unexpected dryness in areas that should be wet. This product is often used for detecting leaks beneath sinks and near water heaters, and also in potted plants to detect dryness.
You will find the following items included with the Ooma Water Sensor:
The first time you set up the Ooma Water Sensor, you will need to pair it with your Ooma Telo. If you’re a first-time Ooma Telo customer, you can find out more about setting up your Ooma account by clicking here.
You can pair the sensor by following these instructions:
Once the Water Sensor is paired, make sure that the tamper sensor is pressed down and decide where you would like to install it. When you are deciding on a location, please take care to select a spot where the large device will not come into contact with water as this portion of the device is not waterproof.
Once you have decided on a mounting location, there are two different installation methods for the Ooma Water Sensor:
The large piece of the Water Sensor is not waterproof. It’s important to mount that part of the sensor in a location that will not come into contact with water.
It’s also important to note that the wireless signal between the Water Sensor and Telo can be blocked by metals. Because of this, you should avoid mounting the large piece of the Water Sensor directly onto a metal surface such as a refrigerator or water heater.
The Water Sensor probe is gold-plated, so it will not corrode if it is exposed to water.
When the probe makes contact with water, the Water Sensor will send an alert within one minute.
The Water Sensor has a battery life of approximately 1.5 years. You will receive a notification immediately when the sensor has a low battery. In addition, you will receive notifications via the Ooma Home Security app every Wednesday and Saturday until the battery is replaced.
No. The Water Sensor is designed to be battery-operated so that it can be installed anywhere.
The Water Sensor uses an LED light to indicate its status. Please see the chart below for more information about what each indicator type means:
You can use the Ooma Home Security mobile app to determine when the Water Sensor is enabled and when it is not. The app can also be configured to alert you when the probe is dry. For instance, the Water Sensor can be used to detect a lack of moisture, such as with potted plants.
If your Water Sensor is not connected, try the following troubleshooting steps:
Click on the video above to see how Ooma Home Security helps keep your home safe with Ooma’s Water Sensor and other DIY home protection technology.