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Using My Ooma

Last Updated: December 4, 2025

If you are online, you can still access all your messages by clicking on My Ooma in the upper right at my.ooma.com. Here, you can enter the My Ooma, a secure, easy, and friendly web portal where you can manage your messages, explore and add new Ooma services, and get help from Ooma Customer Service.

In My Ooma, you can:

  • Listen to and manage all of your messages (listen, save, categorize, or delete).
  • Review your call history (calls received, placed, and missed).
  • Add funds to your prepaid account for international calling.
  • View tutorials and browse Frequently Asked Questions (FAQs).
  • Change Ooma preferences, such as the number of rings before BAM answers.
  • Activate new Ooma features or services like call forwarding as they become available.
  • Check your Ooma bill or print a receipt.
  • Contact Customer Service
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