Ooma Office offers some of the most advanced voicemail options for businesses. Every Ooma Office user extension comes with a private voicemail, and voicemail is automatically set up every time a user’s extension is created by an administrator.
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Every user’s business phone needs are different. Fortunately, Ooma users can enjoy a high degree of flexibility when it comes to voicemail. Ooma Office users can access their voicemail in a variety of ways.
Voicemail can be sent directly to your email for easy, on-the-go listening with an attached audio file. You can also easily mark voicemails as read and, with Office Pro, you can get easy-to-read voicemail transcriptions to save you time.
All voicemail settings are managed via Ooma Office Manager. Although administrators are responsible for enabling and disabling user accounts, they cannot listen to a user’s voicemail messages – users have direct control over their settings and the way they use their voicemail accounts.
You can also opt for an automated computerized greeting with your recorded name. Your setup will vary depending on the type of device you are using.
Whether you have an Ooma Office analog phone, or an IP phone from Cisco or Yealink, setting up your voicemail is easy. Check out our setup FAQ to learn more about how to set up voicemail with your device.
Ooma Office offers several ways to listen to your voicemail messages, depending on the type of phone or service you are using.
Whether you’re easily checking via your email or using the Virtual Receptionist, you can access your voicemail on your own terms.
Checking that voicemail is as easy as it is varied. Take a look at our voicemail listening FAQ to learn how to access voicemail on each device and service.
To learn how to manage your voicemail settings on these various devices and through the End User Portal, follow our FAQS.
Watch the video below to learn more:
Ooma Office voicemail gives every user a private voicemail box which can be secured with an individual PIN. Users can listen to voicemail on multiple devices, receive voicemail-to-email messages, and manage greetings through the End User Portal or phone. Administrators can also manage voicemail settings for all user extensions via the Ooma Office Manager.
You can listen to Ooma Office voicemail through several methods:
With voicemail forwarding or email notifications enabled, Ooma Office can send your voicemail messages to your email inbox as audio attachments. In Office Pro and Pro Plus plans, voicemail can also be transcribed into readable text so you can quickly scan messages without listening.
As an admin in Office Manager:
To update voicemail settings:
From there you can change your voicemail greeting, update your PIN, opt to skip default instructions (go right to the beep), and enable/disable email notifications. Be sure to save your changes
Ooma Office allows users to customize their voicemail greeting to match their business needs and communication style. Supported greeting options include:
All voicemail greetings can be recorded or updated at any time through the End User Portal or voicemail settings, allowing businesses to keep messaging current and professional.
Each Ooma Office voicemail box can hold up to 400 new and saved voicemail messages, giving users plenty of message storage before needing to delete or manage old voicemails.
No. Administrators can manage voicemail settings for any user but cannot access or listen to individual voicemail messages — users control their own voicemail content.
While listening to voicemail via phone prompts, you can:
Ooma provides a navigation guide to help you quickly move through voicemail menu options.
A professional voicemail greeting enhances caller experience and helps build your brand. Best practices include stating your business name, your availability, and alternative contact options — ensuring your voicemail supports a strong business presence.