Ooma Blog
8 steps to drive customer loyalty
January 20, 2020
We live in an “always on” digital era where customers expect immediacy and transparency. They want instant answers to questions and fast, seamless customer service and support. You’ll learn why phone/voice is still the preferred communications medium for
 | by Melinda Stoker |
Call Blocking on your small business phone
January 16, 2020
When your business phone rings, you could be connected with a prospective customer. However, answering the phone could also unfortunately connect you to a robocall spammer.
 | by Ken Narita |
Call Recording is Included with Ooma Office Pro
January 13, 2020
There’s a common feeling that happens when hanging up from a business call — we wish we had a call recording so we could revisit the real-time conversation.
 | by Mark Maxwell |
3 ways to deliver a customer experience that matches your company brand.
January 10, 2020
When you consider what your company brand stands for, what comes to mind? A promise of a customer experience that you and your employees are committed to delivering
| | by Melinda Stoker |
Your guide to Canadian Boxing Day
December 24, 2019
It’s easy to take Canadian Boxing Day for granted. It shows up on the calendar and we know that it’s a federal holiday in Canada, but what exactly is Boxing Day, what are its traditions and how do you celebrate? Let’s find out. Boxing Day is on December 26, the day after Christmas
 | by Jim Gustke |
Ooma Office manages 150,000 incoming calls for “South Park” without a hiccup.
December 20, 2019
What you don’t know about VoIP phone services could hurt your business. You could end up paying too much
| | by Jim Gustke |