Ooma Business Blog

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Scott Cleveland, owner and associate broker at Re/Max Supercenter, a real estate agency in Fredericksburg, Virginia, asked that question one day late last year during a call with Bronwen Robinson, office manager at Johnson Realty Advisors, a commercial real estate firm also based in Fredericksburg.

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If your company has phone lines in place, is there a way to use a VoIP service? Some companies decide to use only analog or switch to VoIP. In reality, there is an excellent case to be made for using both types of phones.

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There are practical steps you can take to have better video conference calls. By preparing for online meetings, you will know key features to look for and find ways to minimize background noise. During the video conference call, there are ways you can improve the experience. Finally, find out about alternatives to video calls.

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More companies are switching from traditional landline phone systems to internet-enabled options, and small businesses are leading the way with 15% growth projected by 2025. And for good reason..

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A softphone is an app that you use to make phone calls, like Skype. Your calls are all made over the internet versus a copper landline attached to a desk phone. That’s just the beginning. Since you are using digital technology, a softphone gives you more than voice service.

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The internet has empowered companies to connect with customers in ways previously unimaginable. This connectivity has advanced to include the ability to make and receive calls through virtual phone systems.