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Ooma AirDial devices installed alongside a network rack, replacing POTS lines for critical systems

Why organizations are replacing POTS lines.

Common drivers include copper network changes, rising landline costs, carrier service updates, compliance requirements, and the need to keep critical systems—such as alarms, elevator phones, and emergency phones—reliably connected.

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Browse resources by situation:

I RECEIVED
A NOTICE

MY PHONE LINE
BILL INCREASED

A CRITICAL SYSTEM
STOPPED WORKING

I NEED COMPLIANCE
GUIDANCE

I FAILED
AN INSPECTION

MY LANDLINE SERVICE
WAS DISCONTINUED

Keep existing safety devices running.

No need to rip and replace your existing safety devices. Ooma AirDial works with a wide variety of use cases, including:

Public Safety Phones

Fire Alarms

Elevator Phones

Gate and Door Entry Systems

Pool Phones

Facility Alarms

Fax Machines

Backup Phone Systems

Burglar Alarms

Blue Light Safety Phones

Ooma AirDial device mounted in a telecom room beside network racks and copper wiring

Carrier Notices & Network Changes

Carriers are retiring copper networks and changing traditional phone services, leaving many organizations searching for answers. Explore resources related to copper shutdown notices, landline discontinuation, and POTS replacement options.

Got a POTS shutdown notice? What a copper retirement notice means

Carrier network modernization notice AT&T Copper Shutdown Notice

Business professional reviewing a rising phone bill invoice at an office desk

Rising POTS Line Costs

Monthly costs for traditional phone lines continue to rise as carriers phase out legacy infrastructure and reduce support for aging technologies. Explore resources related to POTS line price increases, billing changes, and alternatives to expensive analog phone service.

Why are my business phone line costs increasing? Why does my POTS bill keep going up every year? Are traditional POTS lines still worth the cost?

What are the surcharges and fees on a POTS line bill? The true cost of delaying POTS replacement What happens if I keep my existing POTS lines?

How to reduce monthly POTS line costs?

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Fire alarm panel displaying a lost connection alert in an office environment

Critical System Connectivity Issues

When a phone line fails, critical systems such as elevator phones, fire alarms, security systems, and entry systems can stop communicating properly. Find resources to troubleshoot common issues and understand your replacement options.

My elevator emergency phone stopped working My fire alarm panel lost communication

My door entry system is offline My emergency phone is not connecting

Business professionals in an office lobby beside an elevator

Compliance & Regulatory Guidance

Many critical safety and communications systems must meet specific operational, code, or regulatory requirements. Explore guidance related to compliance considerations, system reliability, and replacing legacy phone line connections.

Compliance bodies and overseeing organizations My elevator phone failed compliance My fire alarm failed compliance

Fire alarm communication requirements Replacing legacy POTS lines for compliance

Technician in a hi-vis vest inspecting a fire alarm panel in a utility room

Failed Inspections & Required Corrections

Inspection failures often reveal problems with outdated phone lines or communication pathways supporting critical systems. Browse resources to understand common causes, corrective actions, and options for restoring compliance.

Preparing for building inspections after POTS line retirement How to resolve communication failures before reinspection

Copper telephone lines on a utility pole in front of an apartment building at sunset

Landline Service Discontinuation

As carriers retire legacy networks, some businesses and organizations are being notified that traditional phone service will no longer be available. Learn what service discontinuation means, which systems may be affected, and how to prepare for the transition.

My carrier is discontinuing my landline service What happens when POTS service is no longer available? How to prepare for landline service shutdown

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