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My IP phone has no service and the network is unavailable

Publish Date: July 21, 2025
Last Updated: July 21, 2025

Try the following troubleshooting steps:

  • Use another device to make sure your Internet connection is currently functional
  • Make sure the port on your router or modem that the phone is connected to has an Internet connection
  • Make sure you have connected your modem to the INTERNET port on the phone