Use Ooma Office at work, home or anywhere.
The mobile app from Ooma (specifically the “Ooma Office Mobile App”) lets users make and receive business calls, send/receive messages (SMS, photo, PDF), access voicemail, and manage call settings directly from a mobile device.
The mobile app is available for iOS (version 10.3.1 and later) and Android (version 5.0 and later).
Yes — the mobile app is free for all Ooma Office users.
To send a text message in the app, follow the instructions based on your operating system.
For iOS:
For Android:
You can send SMS messages, photos and PDFs through the app. The app supports personal and shared messaging inboxes, message groups, and templates to streamline your team communication.
Ooma Business Texting, which lets you send SMS messages with your Ooma Office phone number, is available with Ooma Office Pro.
Yes — the app uses your device’s Wi-Fi or cellular data connection so you can connect from anywhere you have service or internet.
Does outgoing caller ID show my business number?
With the app you can search and play voicemails, automatically transcribe voicemails to text, change playback speed (1.5× or 2×), bulk edit and delete messages, and access deleted voicemails.
The app supports features like Do Not Disturb (so business calls won’t ring during non-business hours), call blocking for robocallers or unwanted numbers, attended call transfers, call flip (moving a call from another device to the mobile app), and voicemail/fax/fax-send handling.
Yes — in the app’s settings under Calling Mode you can toggle between using VoIP or your phone’s cellular service for outgoing calls.
In the “More” (Settings) section of the app you can manage your profile (phone number, extension, fax number, device info), enable/disable Do Not Disturb, choose app icon, manage voicemail greeting and forwarding to email, configure notifications, sounds (ringtone, notification sound, haptics), select language, view the app version, send logs to support, and more.
Yes — the Ooma Office Mobile App is a softphone, allowing you to work from anywhere. Ooma’s softphone offering allows you to work from anywhere using mobile and/or desktop.
The app uses approximately 87 kb/sec in each direction during a call, which is relatively low.
After downloading the app from the App Store or Google Play, you log in using your Ooma Office End User Portal credentials.
When DND is enabled, incoming calls and notifications to that device will stop. However, other devices on your account may still ring unless you configure them separately.
Yes — the app supports shared inboxes so team members can collaborate via message threads and use features such as pinning important contacts or using messaging templates.