Introducing 
, 
Home > Home Phone Service > MyPhone > Community > Emergency Preparedness
Emergency Preparedness
Simple ways to teach kids calm, safe, and confident responses to emergency situations.
Why talk about emergencies?
- Kids feel safer when they know what to do in scary situations
- Practice builds confidence, not fear
- Clear steps reduce panic in stressful moments
What kids should know:
How to call for help:
- When to call 911
- How to use your MyPhone to call 911
Know where you are:
- Home address
- Caregiver names
How to stay calm:
- Take deep breaths
- Speak slowly and clearly
Get to a safe place:
- Stay where it is safe
- Don’t open doors to strangers
What kids should say in an emergency:
“Hi, my name is Anders Johnson. My mom isn’t responding and I need help.”
MyPhone automatically shares your registered home address, so kids just need to say who they are and what’s wrong.*
*Subject to the technical capabilities of the local emergency center. You must provide and keep updated your MyPhone location for accurate 911 calling. See www.ooma.com/legal/e-911-terms-and-disclosures/ for more details.
How to talk to children about emergencies:
Keep it simple
- Use clear, age-appropriate language
- Focus on just 2–3 key actions
Be calm and reassuring
- Avoid overwhelming details
- Emphasize that you are helping them learn
Use real-life examples
- “If someone gets hurt, do this…”
- “If you smell smoke or see a fire, do this…”
Practice with role playing
- “What would you do if…”
- “What would you say when you call 911?”