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Introducing MyPhone by Ooma,
a modern landline for kids.
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Home Phone Service Resources / Get Started

Activating a New Base Station on an Existing Account

Last Updated: December 16, 2025

Whether you’ve decided to upgrade to a new unit or you’ve had trouble with your existing unit and received a replacement, you can activate a new Base Station on an existing account by contacting our Customer Care Team.

Do not use the new account activation process unless you want to create a new Ooma account that is separate from your existing account.

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