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How to add a new location

Last Updated: July 21, 2025

You can add a new location to Ooma Office by following these instructions:

  1. Log in to office.ooma.com as an administrator and navigate to the Account page.
  2. Click Locations.
  3. Click the Add button.
  4. Fill in your location’s name and service address. You may wish to standardize the naming scheme of your locations. For example, if you have one location per city you may want to use the name of the city as the location’s name. If you have multiple locations within the same city, you may want to use the name of each location’s street. Click Next when you are done.
  5. Either click the box indicating that your shipping address is the same as your service address or fill in your location’s service address. You will also need to provide information about a shipping contact.
  6. Click Save.

The location will now be available to be assigned to user extensions and to use as a shipping address for new hardware.