How to change a user extension’s location

You can change the location of a user’s extenion by following the instructions below:

1. Log in to office.ooma.com as an administrator and navigate to the Settings page.
2. Locate the user whose location will be updated and click the corresponding icon.
3. Choose a location from the Location dropdown menu in the Basic tab. You can add a new location with the Add New Location option.
4. Update the Location Detail field with information to help first responders find the user’s specific workspace in the event of an emergency.
5. Save your changes.