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How to dial an internal number

Last Updated: July 21, 2025

You can use any Ooma Office device to make internal calls between extensions.

The way that you will make an internal call depends on the type of phone you are using.

Analog phone

You can call another extension by dialing the extension number. Calling a remote extension places a call to the external forwarding number.

IP phone

Pick up the handset or press the speaker key and dial the internal extension number.

If your IP phone supports Programmable Buttons, you may also press the speed dial or Extension Monitoring button that corresponds to the extension you wish to dial.

Ooma DP1 desk phone

Pick up the handset and use the keypad to enter the extension you wish to dial. The phone will dial automatically.

If you use the keypad to enter the number you wish to dial without picking up the handset, the phone will place the call over speakerphone.

If you are using a headset, either lift the handset off the cradle or push the HEADSET button to get a dial tone, then dial any valid extension.

Mobile app

iOS

Click the keypad icon (keypad) and dial the internal extension number.

Android

Click the Settings button (settings) and choose Keypad (keypad). Dial the internal extension number.