Thank you

Thank you!

An Ooma Office Sales Representative will be in touch shortly.

If you do not receive the call within a few minutes, please call: 877-353-5185

Popup images - person doing consultation

Let’s talk!

Our team can help you find the right solution.

Spectacular Spring Specials for Small Businesses! Call 877-353-5185 today.
Chat support

Thanks — We’ve Got Your Request.

A member of our support team will reach out to you as soon as we’re back online. In the meantime, you can keep browsing our support articles.

Need an answer right now?

Most questions are already answered in our support articles — setup guides, troubleshooting and how-tos.

Visit the Support Site
Or leave a message and we’ll follow up
By clicking below you expressly agree to and acknowledge the statements set forth in this
link By submitting your contact information, you are giving express written consent to receive on your telephone, mobile or other electronic device auto-dialed, pre-recorded, artificial or other automated telemarketing calls or texts (SMS & MMS) from Ooma, its marketing partners, or third parties acting on Ooma’s behalf, even if your number is a on a corporate, state or federal Do Not Call (DNC) list. Carrier fees may apply. Consent is not a condition of purchase. It also indicates that you agree to Ooma’s Privacy Policy.
and in the Ooma Rewards Program Terms and Conditions.
Fix error

How to send a Virtual Fax as the account admin

Last Updated: June 29, 2026

If Virtual Faxing has been enabled on any Ooma Office user account, you can send faxes via Ooma Office Manager or the Ooma desptop app. To send a Virtual Fax, follow these instructions:

  1. Log in to office.ooma.com office.ooma.com as an administrator and navigate to the Dashboard, or open the Ooma Desktop application.
  2. Click Send Fax.
  3. Begin typing the first recipient’s name or phone number in the Recipient(s) field. As you type, Ooma Office will automatically suggest contacts from your personal contacts, shared speed dial, and the company directory. You may add up to ten recipients for your fax, but please note that each will be sent one at a time. When you check your fax logs, you will see these faxes as individual lines.
  4. Use the Sender dropdown menu to choose which extension will be used to send the fax. Note that only user extensions with Virtual Fax enabled may be used to send a fax.
  5. Attach one or more PDF files from your computer by clicking ATTACH or by dragging and dropping the files into the Send Fax modal. If there are multiple files, they will be sent as a single fax in the order you upload them. Your file(s) must meet the following requirements:
    • Maximum size of 10 MB for all files combined
    • Files are black and white (grayscale and color files will still be sent, but will be received in black and white)
    • File’s width is no greater than 8.5″ (letter and legal formats are compatable, but landscape format is not)
  6. Check the Cover Page option to enable a cover page for your fax. You can enter Cover Page Notes for the cover page and you can edit the Sender Details and Footer fields. Preview the cover page by clicking the Preview Cover Page link.
  7. Click Send Fax.

The uploaded file will be sent as a fax to the destination phone number(s). You will be able to view the details in your company fax logs.