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How to update user profile information

Last Updated: July 21, 2025

To update your user profile, log in to the End User Portal and navigate to Profile under the Account page. Alternatively, you can log in to Desktop Application select your name in the right top corner, then navigate to Settings and then Devices.

From there, you can do the following:

  • Enter the email address associated with your extension in the field. This email address will be used for Voicemail Notification emails.
  • Use the Password and the Confirm Password fields to update your password.

Be sure to Save your settings.

Note: Only your Administrator can change your Name or Extension Number.