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Selecting the most appropriate IP phone for a user

Last Updated: June 3, 2026

Choosing an IP phone that’s right for the person who will be using it can be overwhelming, but we’re here to help. The optimal phone will match the user’s calling profile, particularly the volume of calls the user makes and receives.

Low-volume users

Employees who are not on the phone very frequently or who rarely use advanced calling features like Call Park will likely be best suited to using the Ooma 2602, Ooma 2602W, or the Ooma 2603 IP phone.

Moderate-volume users

Employees who are on the phone reasonably often and who occasionally use calling functions like Call Park will likely be best suited to using the Ooma 2612 or the Ooma 2613 IP phone.

High-volume users

Employees like receptionists, executive assistants, executives, and anyone else who deals with a high volume of calls and who frequently uses advanced calling functions like Call Park and Extension Monitoring will likely be best suited to using the GRP 2624W or the Ooma 2615W IP phone.

Mobile users

Users who frequently move around the office will be best suited to using the Ooma WP810 cordless IP phone.