Last Updated: December 30, 2025
Each month, your Ooma Office account can send and receive a certain number of complimentary text messages:
| Ooma Office Essentials | Ooma Office Pro | Ooma Office Pro Plus |
|---|---|---|
| N/A | 250 | 1,000 |
Note that the monthly messaging limits are per account, not per user. This limit includes inbound, outbound, deleted, internal, and short code messages. There is no monthly carryover of unused messages. The limits reset on the first day of the billing cycle.
If your account requires additional monthly messages, Ooma offers the following options:
United States
| 3,000 Messages | 10,000 Messages | 25,000 Messages |
|---|---|---|
| $20.00 ($0.007/ message) | $65.00 ($0.0065/ message) | $160.00 ($0.006/ message) |
Canada
| 1,000 Messages | 2,000 Messages | 5,000 Messages |
|---|---|---|
| $40.00 ($0.04/ message) | $70.00 ($0.035/ message) | $150.00 ($0.03/ message) |
You can also contact our Customer Care team to create a customized add-on plan.