Set up and manage your Ooma Office account with these helpful resources
If you are not sure where to start, please contact customer support at 1-866-939-6662 or use the chat
Billing & Prepaid Accounts
- Adding funds to the Prepaid Account
- Billing issues
- Billing Management: invoicing & billing
- Checking the Prepaid Account balance
- Ooma Business Texting add-on plans [Pro]
- Ooma Business Texting usage limitations [Pro]
- Ooma Office invoicing
- Prepaid account management
- Refilling the Prepaid Account
- Updating billing information
Credentials
General
- Account Settings, Security, and Billing Overview
- Changing the account’s time zone
- Changing Tiers: Upgrade or Downgrade
- Ooma Meetings comparison for Pro and Pro+ users
- Ooma Office hardware warranty
- Ooma Office Pricing Chart
- Ooma Office return policy
- Ooma Office service tier comparison chart
- Updating your business name and address
- Using e-911 with Ooma Office
- Using the Account page
- Where to purchase additional devices
- I am a tax exempt customer and need to apply for a tax exemption with Ooma